Kore.ai

AI-driven Customer and Employee Experience Automation Platform.
July 10, 2024
Web App
AI Assistants
Kore.ai Website

About Kore.ai

Kore.ai empowers businesses with a comprehensive conversational AI platform designed to automate customer and employee interactions. It offers innovative generative AI capabilities, enabling seamless communication and efficient workflow management. By implementing Kore.ai, organizations can significantly enhance user engagement, productivity, and satisfaction while optimizing operational processes.

Kore.ai offers flexible pricing plans tailored to various business needs, ensuring accessible AI technology for all. Each tier provides unique value, from basic automation to advanced functionality. Users can benefit from enhanced features as they upgrade, ultimately improving their operational efficiency with Kore.ai's powerful platform.

The user interface of Kore.ai is designed for seamless navigation and efficiency, prioritizing user-friendly features. The layout allows users to easily access functions and streamline their interactions. With intuitive design elements, Kore.ai enhances the overall browsing experience, making it simpler to leverage AI capabilities for diverse business needs.

How Kore.ai works

To interact with Kore.ai, users begin by onboarding their specific business requirements through a simple setup process. Once configured, they can easily navigate the platform to access a plethora of AI tools for automating customer service, improving employee productivity, and running effective searches. Utilizing innovative conversational AI and generative capabilities, Kore.ai ensures a smooth experience, tailored to enhance business operations.

Key Features for Kore.ai

Generative AI Applications

Kore.ai’s Generative AI Applications enable businesses to scale operations effectively. By harnessing AI for document processing, content creation, and research, it streamlines workflows and enhances productivity. This unique feature allows organizations to maximize output while minimizing routine tasks, delivering significant value to users.

RAG/LLM-Based Search

Kore.ai's RAG/LLM-Based Search democratizes information access within organizations, allowing employees to effortlessly retrieve relevant data. By understanding natural language queries, this feature enhances productivity, making information discovery easier and more efficient, ultimately driving better decision-making across teams.

Automated Customer Experiences

With Kore.ai's Automated Customer Experiences, organizations can enhance user interactions by automating over 80% of inquiries. This feature not only reduces response times but also enables human agents to focus on complex issues, leading to improved satisfaction and retention rates among customers.

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