Recall.ai

Recall.ai is the foundational API infrastructure for conversation intelligence, designed to empower businesses to build sophisticated meeting recording and analysis features with unprecedented speed. It serves as the critical backend layer for thousands of companies, from agile startups to established enterprises, by providing seamless access to transcripts, recordings, and rich metadata from video conferences. The platform's evolution is marked by its dual-pronged approach: the Meeting Bot API for explicit, bot-joined recordings on platforms like Zoom, Microsoft Teams, and Google Meet, and the Desktop Recording SDK for a more integrated, in-app user experience. This progression from a simple recording tool to a comprehensive infrastructure platform underscores its core value proposition: eliminating months of complex development and maintenance. By handling the intricate challenges of real-time media processing, diarization, and platform-specific integrations, Recall.ai allows product and engineering teams to focus on their core application logic and user experience, accelerating their own growth and innovation cycles. Its recent $38 million Series B funding is a testament to its pivotal role in powering the next generation of AI-driven productivity, sales, and collaboration tools.

Meeting Bot API

This feature enables applications to programmatically join video conferences as a bot participant to capture the meeting. It is the ideal solution for scenarios requiring explicit recording consent or for building interactive AI meeting assistants. The bot seamlessly integrates with Zoom, Microsoft Teams, Google Meet, and Slack Huddles, handling all the complexities of authentication, joining, and stable media capture, providing developers with a reliable stream of audio, video, and data.

Desktop Recording SDK

For a native and stealthier recording experience, the Desktop Recording SDK allows users to record meetings directly from their desktop application without a visible bot in the call. This method is perfect for applications where the user is actively participating and wishes to record the meeting locally through their own client. It captures high-quality media and system audio, providing a seamless experience for end-users while still delivering all data to the Recall.ai infrastructure for processing.

Comprehensive Data Extraction

Recall.ai goes beyond simple audio capture to deliver over 100 structured data points from every meeting. This includes 100% accurate, speaker-diaried transcripts in real-time and post-meeting (async), separate audio and video streams for each participant, screenshare content, chat messages, participant identifiers (names, emails, IDs), and rich meeting metadata. This granular data is the fuel for advanced conversation intelligence and AI analysis.

Enterprise-Grade Security & Compliance

Built for business-critical applications, Recall.ai is architected with security as a cornerstone. It holds key certifications including SOC 2 Type II, ISO 27001, and is compliant with HIPAA, GDPR, and CCPA frameworks. This robust security posture ensures that sensitive meeting data is handled with the highest standards of privacy and protection, enabling regulated industries like healthcare, legal, and finance to build with confidence.

Sales Intelligence and Coaching

Revenue and sales teams use Recall.ai to power platforms that analyze sales calls. By automatically recording and transcribing customer meetings, these tools provide insights into talk ratios, keyword detection, competitor mentions, and coaching moments. This allows managers to scale effective coaching and helps reps refine their pitches, directly impacting win rates and deal velocity without manual note-taking.

AI-Powered Meeting Assistants

Companies are building intelligent AI agents that join meetings as a participant. Powered by Recall.ai's real-time audio and transcript streams, these assistants can generate live summaries, highlight action items, answer questions based on the discussion, and manage follow-up tasks. This transforms meetings from passive events into active, productive work sessions that drive projects forward automatically.

Internal Knowledge Management

Organizations leverage Recall.ai to capture and index internal meetings, stand-ups, and brainstorming sessions. This creates a searchable repository of institutional knowledge. Employees can later search transcripts to find decisions, project context, or technical explanations, preventing knowledge loss and accelerating onboarding for new team members, thereby enhancing organizational memory and efficiency.

Customer Success and Support

Customer success platforms integrate Recall.ai to record and analyze check-in and support calls. This enables automatic sentiment analysis, identification of at-risk accounts based on conversation cues, and creation of support knowledge bases from resolved issues. It ensures every customer interaction is captured and utilized to improve service quality and proactively manage customer health.

What platforms does Recall.ai support for recording?

Recall.ai provides comprehensive API support for all major video conferencing platforms. This includes Zoom, Microsoft Teams, Google Meet, and Slack Huddles through its Meeting Bot API. The platform continuously evolves its integrations to support new features and platforms, ensuring developers have a future-proof infrastructure for meeting intelligence.

How does Recall.ai ensure recording consent and compliance?

The Meeting Bot API is designed for explicit consent workflows, as the bot appears as a participant that all attendees can see is recording. For the Desktop SDK, the consent model is managed by the application builder, typically through user-triggered recording within their own interface. Recall.ai also provides tools and metadata to help applications manage and prove consent, operating atop a compliant infrastructure with SOC 2, ISO 27001, HIPAA, and GDPR.

What is the difference between the Meeting Bot API and the Desktop SDK?

The Meeting Bot API involves a Recall.ai-managed bot joining the call as a participant, which is best for automated recording where explicit bot presence is acceptable or required. The Desktop Recording SDK is a library you integrate into your own desktop application, allowing the end-user's client to record directly, which is ideal for a more native, user-controlled experience without a separate bot entity in the participant list.

Can I get real-time data streams, or only post-meeting recordings?

Yes, Recall.ai provides both. You can receive real-time audio streams, video streams, and live transcripts as the meeting happens, enabling the creation of live AI agents and real-time analytics. Simultaneously, the platform processes and delivers high-quality post-meeting assets like finalized MP4 recordings, perfected diarized transcripts, and comprehensive metadata for asynchronous analysis.