Sentaiment

About Sentaiment

Sentaiment is an innovative AI brand perception platform designed specifically for marketing, communications, and PR agencies seeking to understand how their brands are represented across prominent language models like ChatGPT, Claude, and Gemini. In today's fast-paced digital landscape, where 89% of B2B buyers rely on AI for vendor research, ensuring accurate representation is crucial. Sentaiment offers agencies the visibility they need to uncover potential risks and identify opportunities to shape AI-driven narratives proactively. By providing insights into how brands are perceived, Sentaiment allows teams to take control of their messaging and adjust their strategies accordingly. With a focus on clarity and actionable insights, Sentaiment empowers brands to correct misrepresentations swiftly and reinforce their strengths effectively.

Features of Sentaiment

Perception Audit

Sentaiment allows agencies to conduct a comprehensive perception audit by querying multiple AI models simultaneously. This feature analyzes over 50 brand scenarios in just five minutes, providing a quick overview of how your brand is represented across various platforms.

Echo Score

The Echo Score is a unique metric that reflects how clearly and consistently AI models describe your brand. This score tracks clarity and consistency across multiple models, helping brands identify which narratives and topics are driving their perception and where gaps may exist.

Suggested Actions

Sentaiment provides model-specific Suggested Actions that guide users on how to correct errors and align their desired brand narrative. This feature prioritizes fixes based on their impact and effort, ensuring that users can implement changes effectively.

Executive Reports

With Sentaiment's Executive Reports, users can easily share summaries of their brand's AI perception with team members or stakeholders. These reports include trends, top issues, and planned fixes, and can be exported to PDF for convenient presentations.

Use Cases of Sentaiment

Brand Representation Monitoring

Agencies can utilize Sentaiment to monitor how their brands are represented across AI models, enabling them to swiftly address any misrepresentations and maintain a strong brand image.

Crisis Management

In the event of negative AI-driven narratives, Sentaiment helps brands identify potential crises early and implement corrective actions, allowing them to manage their reputation proactively.

Competitive Analysis

By understanding how competitors are represented in AI models, brands can gain valuable insights into their market positioning and identify opportunities for differentiation.

Strategic Messaging

Sentaiment aids in refining brand messaging strategies by providing actionable insights that align with how target audiences perceive the brand across various AI platforms.

Frequently Asked Questions

What types of brands can benefit from Sentaiment?

Sentaiment is designed for marketing, communications, and PR agencies across various industries. Any brand looking to understand and improve its representation in AI models can benefit from the platform.

How does Sentaiment ensure data accuracy?

Sentaiment employs proprietary algorithms to analyze data collected from multiple AI models. This systematic approach ensures that the insights provided are accurate and reflective of current perceptions.

How quickly can I see results after using Sentaiment?

Users typically see improvements in AI visibility within 30 days of using Sentaiment. The platform's quick setup allows users to receive their first Echo Score within just five minutes.

Is there a free trial available?

Yes! Sentaiment offers a 14-day free trial, providing users full access to the platform so they can explore its features and benefits without any financial commitment.