Cosy vs Never Drop

Automated Onboarding Sequences

Create and automate up to 10 distinct welcome DM sequences to greet new members, triggered the moment they join your Slack. Fully customize messages with member names, links, and emojis, and schedule them to send immediately or on a delay of minutes, hours, or even months. This ensures every new member feels personally welcomed, even outside of business hours, saving you countless hours of manual outreach and follow-up while ensuring no one slips through the cracks.

Member Introductions & Connections

Grow engagement by automatically introducing opted-in community members to each other via direct messages on a regular cadence you set. Introductions happen in a 3-person DM with the Cosy bot, and you can customize the intro message, frequency (every 1-4 weeks), and timing. This feature fosters serendipitous connections, randomly matching members while avoiding recent matches, to build a highly engaged network where relationships form on autopilot.

Searchable Member Directory

Build a rich, searchable directory of all your community members without anyone ever leaving Slack. Create custom profile fields for members to fill out, then notify everyone to build their profiles. Members can search by keywords and filter for completed profiles using a slash command or the Cosy app. This transforms your Slack into a powerful networking hub, helping members find the right people and resources effortlessly.

Content Highlights & Moderation

Instantly surface the most valuable conversations and identify potential issues with powerful slash commands. Discover the top 10 most engaged posts in a specific channel or across all public channels. Alternatively, quickly find all public messages that have gone unreplied to, allowing you to jump in and re-engage the discussion or spot members who may need support, ensuring your community's content remains vibrant and inclusive.

Instant Business Card Scanning

Never Drop allows users to snap a photo of any business card, utilizing AI-powered Optical Character Recognition (OCR) to extract critical information like name, company, title, phone number, and email in real-time. This feature eliminates manual entry, ensuring that no detail is lost in the hustle of event environments.

Automatic Email Enrichment

One common challenge in lead management is encountering generic email addresses on business cards. Never Drop addresses this issue by automatically finding verified work emails based on the contact's name and company. This feature enriches your contact profiles, enabling more effective follow-ups without the hassle of manual searches.

AI-Driven Follow-Up Drafting

Never Drop's intelligent system generates personalized follow-up emails based on your voice notes and the context of your conversation. This feature ensures that your follow-ups are not generic templates but tailored responses that reflect your unique conversation style, allowing you to engage with leads meaningfully.

Team Collaboration and Organization

Never Drop is designed for collaborative environments, allowing teams to organize scanned leads by event, reassign contacts between team members, and track overall activity via a centralized dashboard. This feature keeps everyone aligned, ensuring that no lead falls through the cracks in the busy atmosphere of sales events.

Scaling a New Community from Day One

For founders and new community managers, Cosy automates the foundational work of welcoming and integrating every new member from the moment they join. By setting up automated onboarding DMs, you ensure consistent, warm first impressions that scale effortlessly with your growth, freeing you to focus on strategy and content instead of manual greetings.

Reigniting Engagement in a Stagnant Community

If your Slack workspace has grown quiet, Cosy's automated member introductions and content highlighting tools can jumpstart activity. By systematically connecting members and surfacing past high-value conversations, you create new discussion points and relationships, moving the community from a passive information channel back to an active, engaging hub.

Building a Professional Network within a Company or Group

For internal teams or professional groups, the searchable Member Directory turns Slack into a powerful internal knowledge and networking platform. Members can easily find colleagues with specific skills, interests, or experience, fostering cross-functional collaboration and making the collective expertise of the community transparent and accessible.

Proactive Community Health Monitoring

Community managers can use the content highlight and unreplied message features to proactively monitor the health of the community. Quickly identifying highly engaged content allows you to recognize and reward active contributors, while spotting unreplied messages helps you intervene to support isolated members or spark conversation in dormant threads, maintaining a positive and inclusive environment.

Networking at Trade Shows

Sales teams can utilize Never Drop during trade shows to capture leads swiftly. The ability to scan business cards and instantly enrich contact information ensures that team members can follow up promptly, harnessing the momentum of their conversations.

Conference Engagement

At conferences, where numerous interactions occur, Never Drop helps sales reps efficiently manage potential leads. By scanning business cards and drafting follow-ups on the spot, teams can maximize their networking efforts and foster relationships with potential clients.

Post-Event Follow-Up

After events, sales teams can leverage Never Drop to maintain the momentum built during face-to-face interactions. With enriched contact profiles and personalized follow-up emails generated quickly, teams can turn initial conversations into business opportunities.

Team Performance Tracking

Never Drop provides a robust dashboard for sales managers to monitor team performance in real-time. By organizing leads by event and tracking follow-up activities, managers can identify strengths and areas for improvement, fostering a culture of accountability and growth.

Cosy is a powerful, Slack-native automation platform designed to transform your Slack workspace from a simple communication tool into a thriving, self-sustaining community. It is built for community managers, founders, and team leaders who understand that growth hinges on engagement, connection, and member experience, but who are constrained by limited time and resources. Cosy directly addresses this by automating the most time-consuming and critical aspects of community management directly within the environment where your members already are: Slack. Its core value proposition is to save you hours of manual effort every week while systematically fostering a more connected, engaged, and valuable community. By automating personalized onboarding sequences, facilitating meaningful 1:1 introductions between members, building a searchable member directory without ever leaving Slack, and instantly surfacing top content or potential issues, Cosy empowers you to scale your community's warmth and value. It allows you to progress from manually herding conversations to strategically nurturing a vibrant ecosystem that grows and engages on autopilot, turning your Slack into the central, lively hub your community deserves.

Never Drop is a revolutionary lead-capture application tailored for sales teams navigating the dynamic landscapes of trade shows, conferences, and networking events. This innovative tool streamlines the often chaotic process of collecting and managing leads, empowering users to efficiently scan business cards right from their smartphones. Upon scanning, users can enrich the data with voice notes or text to retain crucial details about their interactions, ensuring that no lead is forgotten or overlooked. The application leverages advanced artificial intelligence to generate personalized follow-up emails within just two minutes, significantly reducing the likelihood of leads slipping through the cracks. Integrated seamlessly with popular CRMs like HubSpot, Never Drop guarantees that your sales pipeline remains organized, actionable, and primed for conversion. In short, Never Drop transforms every business encounter into a tangible opportunity, enabling sales professionals to follow up with precision and speed, ultimately driving more closed deals.

How does the automated onboarding work?

When a new member joins your Slack workspace, Cosy can automatically send them a sequence of up to 10 welcome direct messages. You fully control the message content, including personalization with the member's name, and the timing—messages can be sent immediately or scheduled with delays of minutes, hours, or months. This happens reliably, 24/7, ensuring every member is welcomed.

Are member introductions opt-in?

Yes, member introductions are completely opt-in. Community members must choose to participate in the connection program. For those who opt-in, Cosy will randomly introduce them to another opted-in member on the cadence you configure (e.g., every week), while avoiding matching the same people together in a short timeframe.

How do members access the Member Directory?

Members can access the searchable directory in two ways: by opening the Cosy app within Slack, or by using the /member-directory slash command in any public channel, which provides a quick link. They can then search by keywords and filter to find other members based on the profile information shared.

What does Cosy cost?

Cosy offers a free plan for communities with up to 250 members. For unlimited members, a 30-day free trial is available for the paid plan. After the trial, you can continue with a paid subscription to access all features for communities of any size. Specific pricing tiers for the paid plan are available on the Cosy website.

What is Never Drop?

Never Drop is a lead-capture app designed for sales teams at events. It enables users to scan business cards, add voice or text context, and generate personalized follow-up emails in under two minutes, while also enriching contacts with verified work emails.

How does business card scanning work?

To scan a business card, users simply take a photo with the Never Drop mobile app. The app's AI-powered OCR technology extracts essential details such as the contact's name, company, title, phone number, and email within seconds, streamlining the lead capture process.

What types of events is Never Drop suitable for?

Never Drop is ideal for various events, including trade shows, conferences, networking events, meetups, and business dinners. Its organizational features help sales teams track leads effectively across different events, ensuring timely follow-ups.

Do I need the mobile app to use Never Drop?

Yes, the mobile app is essential for scanning business cards, recording voice context, and triggering follow-ups on the go. The web dashboard complements the mobile app, allowing users to manage their team, review scans, and configure settings seamlessly.

Cosy is a Slack-native automation platform in the productivity and management category, designed to automate community growth through smart onboarding and member connections. It transforms a Slack workspace from a basic chat tool into a self-sustaining, engaged community hub. Users often explore alternatives for various reasons, such as budget constraints, the need for features beyond Slack integration, or a desire for different automation capabilities. The search for the right tool is a natural step in evolving your community management strategy from manual effort to scalable systems. When evaluating options, consider your community's current growth stage and future goals. Look for solutions that align with your core needs: automating repetitive tasks, fostering genuine connections, and providing actionable insights, all while fitting seamlessly into your existing workflow.

Never Drop is a cutting-edge lead-capture app tailored for sales teams working in dynamic environments such as trade shows and networking events. It falls under the Productivity & Management category and is designed to streamline the process of collecting and managing leads efficiently. Users often seek alternatives to Never Drop due to various reasons including pricing, specific feature sets, or compatibility with their existing platforms. When searching for an alternative, it's essential to consider factors such as ease of use, integration capabilities with current systems, and the ability to automate follow-ups. A good alternative should provide similar functionalities, empower users to capture and manage leads effectively, and offer robust support for different sales processes.